Refund and Cancellation Policy
At Adeasy, we strive to provide high-quality digital marketing, SEO, and web design services. Because our work involves custom strategy, manual labor, and non-refundable third-party costs (like domain registration or software licenses), we have established the following policy.
1. Cancellation Policy
- Service Subscriptions: Monthly marketing or SEO services may be cancelled by providing 15 days’ written notice before the next billing cycle.
- Project-Based Work: If a project (such as a website build) is cancelled by the client after work has commenced, the client is responsible for paying for all work completed up to the date of cancellation.
- How to Cancel: To request a cancellation, please email us at adeasy.cloud@gmail.com with your project details.
2. Refund Policy
- Advance Payments: Any “Setup Fee” or “Advance Deposit” (typically 50% for web design) is non-refundable once the project kickoff meeting has occurred or research/design work has started.
- Completed Work: No refunds will be issued for services already rendered, milestones approved by the client, or monthly SEO/Marketing work already performed.
- Third-Party Costs: Fees paid for third-party services (such as Google Ads spend, Premium Plugins, Domain names, or Hosting) are strictly non-refundable as these are paid directly to external vendors.
3. Service Disputes
If you are unhappy with the quality of a specific deliverable, we offer a revision period (as outlined in your service agreement). We are committed to working with you to make it right, but dissatisfaction does not automatically entitle a client to a full refund of labor costs.
4. SEO & Ranking Results
As noted in our Terms and Conditions, Adeasy does not offer refunds based on search engine ranking fluctuations. SEO is an ongoing process influenced by third-party algorithms (like Google), and we cannot guarantee specific financial returns or permanent positions.
5. Website Maintenance
If a client chooses to terminate a website maintenance plan, the service will continue until the end of the current paid month. No partial refunds will be given for unused days within that month.
6. Contact Us
If you have any questions concerning our Refund and Cancellation Policy, please contact us at:
- Email: adeasy.cloud@gmail.com
- Phone: +91 9140845390
- Address: 405 Vikaskhand, Gomti Nagar, Lucknow, UP 226010